Looking for a better 800.com alternative?
800.com offers solid VoIP features and great vanity number selection, but lacks team collaboration. Phone2 gives your team shared numbers, a unified inbox, and AI-powered features that 800.com doesn't offer.
Trusted by 10,000+ businesses who switched
Why teams switch from 800.com
Here's what you get with Phone2 that 800.com doesn't offer - or charges extra for.
True team collaboration
800.com assigns separate numbers to each user with no shared inbox. Phone2 lets your whole team share a number, see conversation history, and work together from a unified inbox.
AI-powered call intelligence
800.com has voicemail transcription, but Phone2 goes further with AI call transcription, summaries, and insights that help you follow up faster and never miss important details.
Lower starting price
Phone2 starts at $7/user with unlimited calling. 800.com's Startup plan is $19/month with only 1,000 minutes - you need the $49 plan for unlimited.
Built-in integrations
800.com has API access but no pre-built integrations. Phone2 connects natively to Slack, Zapier, and CRMs without custom development.
800.com: The Good and The Bad
What 800.com does well
- Vanity number specialist
- Full VoIP with apps
- Call tracking & analytics
- Comprehensive features
Where 800.com falls short
- No shared phone numbers
- No team inbox
- No pre-built integrations
- No AI call summaries
What you get with Phone2
Shared Phone Numbers
Your whole team can call and text from one number
Team Inbox
See all conversations in one unified view
AI Transcription
Every call transcribed with AI summaries
Call Analytics
Track missed calls, response times, and more
Unlimited Users
Add your whole team without per-seat surprises
Half the Price
Starting at $7/user/month. No hidden fees.
Switching from 800.com
Common questions about making the switch to Phone2.
800.com assigns separate numbers to each user with no shared inbox. Phone2 lets your whole team share a number, see conversation history, and work together from a unified inbox.
Yes. Phone2 starts at $7/user/month compared to 800.com's higher pricing. Most teams save 50% or more by switching.
Phone2 charges a one-time $15 port-in fee (waived on annual Pro). Keep your existing number and gain Phone2's features. The process typically takes 1-2 business days.
Phone2 includes all core business phone features: unlimited calling, SMS, shared numbers, team inbox, AI transcription, and integrations. Plus features 800.com lacks.
You can be up and running with Phone2 in minutes. If you're porting your existing number, that takes 1-2 weeks but you won't miss any calls during the transition.
Ready to switch from 800.com?
Join thousands of teams who made the switch. Plans start at $7/month.
$15 port-in fee (free on annual Pro). 30-day money-back guarantee.