Phone2

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Contacts

Contact management that lives where you work

Keep your entire customer database organized without leaving your phone system. Track conversations, collaborate with notes, and connect to HubSpot or Salesforce for deeper workflows.

Get StartedSee how it works
Complete interaction timeline
HubSpot & Salesforce ready
No contact limits
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Used daily by teams who prioritize customer connections

Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
The Challenge

Scattered customer data leads to dropped balls and frustrated clients

When your team can't access conversation history, customers get asked the same questions twice. Opportunities fall through the gaps. And collaboration becomes a guessing game of "did anyone talk to this person?"

Core Features

The three essentials for managing customer relationships by phone

Phone-first contact management that actually works for your team.

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One-Click Import

Connect your Google account and import all your contacts instantly. Names appear on caller ID automatically.

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Organize by Groups

Create groups for VIP clients, leads, or teams. Everyone on your team stays organized.

Two-Way Sync

Your existing CRM, now connected to every call

Pull your HubSpot or Salesforce contacts into Phone2 for instant caller recognition. Every conversation automatically logs back to your CRM with transcripts and AI summaries included.

  • Bidirectional sync with HubSpot & Salesforce
  • Automatic activity logging with transcripts
  • Bulk import via CSV upload
Team Collaboration

Everyone stays in sync, no matter who answers

With team-wide contact sharing, there's no more hunting for context. Every team member accesses identical records and conversation threads, making handoffs smooth.

  • Universal access across your team
  • Continue any conversation in one place
  • Delegate ownership with assignments
Complete History

Never start a conversation cold again

Each contact displays a unified timeline of every interaction - calls, texts, voicemails - all in chronological order. AI-powered summaries prep you with context in seconds.

  • Unified interaction timeline
  • Smart AI call summaries
  • Private team annotations
2x
faster lookup
0
missed context
Before Phone2, we had customer info scattered across notebooks, emails, and three different apps. Now every team member pulls up complete context in seconds. Clients notice the difference.
MR
Marcus Rivera
Director of Customer Success
Premier Tax Advisors
100%
Calls auto-logged
0
Manual data entry
2-way
CRM sync
∞
Custom fields
All Features

Contact management, fully loaded

Everything you need to organize and track customer relationships.

Interaction Timeline

Every conversation at your fingertips

See every call, text, and voicemail in chronological order. AI summaries prepare you with context before each conversation.

Learn about AI features
Two-Way Sync

Your CRM, always in sync

Pull contacts from HubSpot or Salesforce. Push call logs and AI summaries back automatically.

AI Powered

AI extracts details, you click save

Phone2 AI identifies contact details from conversations and offers one-click saving. No manual data entry.

Team Collaboration

Collaborate behind the scenes

Add private notes visible only to your team. Tag teammates for follow-up. Keep internal coordination invisible to customers.

Organization

Find any contact instantly

Tag contacts by source, status, or priority. Filter your list to surface exactly who you need.

Search Everything

Search across all your conversations

Search names, phone numbers, companies, tags, notes, and even call transcripts. Find the context you need in milliseconds.

Learn about call transcripts
Who It's For

Teams that live on the phone love Phone2

Whether you're closing deals or solving problems, organized contacts mean better conversations.

Sales Teams

Know exactly where each deal stands before picking up. Activity syncs to your CRM without lifting a finger.

Support Teams

Pull up prior conversations instantly. Customers hate repeating themselves - give them answers, not questions.

Real Estate

Keep buyer preferences, showing notes, and offer history organized per contact. No more sticky note chaos.

Professional Services

Accountants, lawyers, consultants - document every client touchpoint for compliance and continuity.

Small Businesses

All the organization of a CRM without the learning curve. Simple, effective, and built into your phone system.

Recruiting

Tag candidates by role and stage. Review interview notes before each call. Fill positions faster.

Phone2

Your team's business phone

[email protected]
Irvine, CA • Vancouver, BC

Product

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© 2026 Phone2 Inc. All rights reserved.

All systems operational
CRM Integrations
Connected
Sync complete
S
Sarah Mitchell
Pending...
J
John Anderson
Pending...
L
Lisa Chen
Pending...
Shared Contacts
Search contacts...
SM
Sarah MitchellActive

VP of Sales, TechCorp

J
L
N
can view
Assigned to @Jake
JA
John Anderson

CEO, Anderson Corp

J
L
E
can view
Assigned to @Liz
Team Access
J
L
N
E
+2 more
SM

Sarah Mitchell

VP of Sales, TechCorp

Today
Inbound call2:45 PM

4:32 duration

Discussed enterprise pricing, requested proposal by Friday

SMS sent3:10 PM

"Thanks for your time! Sending proposal now..."

Yesterday
Voicemail received9:15 AM

"Hi, following up on our conversation..."

Note by @Mike11:30 AM

VIP account - priority response needed

Complete history for every contact

SM

Sarah Mitchell

VP of Sales, TechCorp

Today
Inbound call2:45 PM

4:32 duration

Discussed enterprise pricing, requested proposal by Friday

SMS sent3:10 PM

"Thanks for your time! Sending proposal now..."

Yesterday
Voicemail received9:15 AM

"Hi, following up on our conversation..."

Note by @Mike11:30 AM

VIP account - priority response needed

Complete history for every contact

Two-Way Sync
Active
P2

Phone2

HS

HubSpot

S
Sarah Johnson
Pending
M
Mike Chen
Pending
L
Lisa Brown
Pending

Last full sync: Just now

AI Summary

Call with Sarah Mitchell

Sarah called about updating her billing information. She needs to change the credit card on file before the next billing cycle.

Key Points
  • Customer needs billing update
  • Current card expiring December 2024
  • Follow-up scheduled for next week
Action Items
  • Send billing update form
  • Schedule follow-up call
Sentiment:😊 Positive

Generated by AI • 2 seconds ago

Internal Notes

Only visible to your team

Sarah

Customer prefers email follow-up

Sarah • 2:30 PM

Mike

Discussed enterprise pricing@Emma

Mike • 2:45 PM

Emma

Sending proposal tomorrow

Emma • 3:00 PM

Add a note or @mention...

Conversation Tags

Sarah Mitchell • (949) 232-2121

BillingUrgentEnterprise

Search Transcripts

Find any conversation

Search across all call transcripts

Found 3 results for ""

FAQ

Contact management questions answered

Everything you need to know about Phone2's built-in CRM.

Phone2 includes a built-in mini-CRM that organizes all your contacts in one place. Every call, text, and voicemail is automatically linked to the contact record, so your team always has full context. It's designed for teams who need contact organization without the complexity of a full CRM.

Yes. Phone2 syncs bidirectionally with HubSpot and Salesforce. Pull contacts into Phone2 so caller ID shows their name, and push call logs, transcripts, and summaries back to your CRM automatically. You can also import contacts from a CSV file.

By default, yes. All team members see the same contact records and conversation history. This means anyone can pick up a conversation where it left off. You can also create private contacts if needed.

Each contact record includes: name, phone numbers, email, company, custom fields you define, all call/text history, voicemails, internal notes from your team, tags for organization, and AI-generated call summaries.

When a call or text comes in, Phone2 automatically matches it to an existing contact by phone number. If no match is found, you can create a new contact with one click. The AI can also suggest contact details based on conversation content.

Yes. Create any custom property you need - deal stage, account type, preferred contact time, or anything else. Custom fields appear on contact cards and can be used for filtering and search.

Add tags to contacts for easy filtering. Common uses: lead source (Website, Referral), status (Active, Churned), priority (VIP, Standard). Filter your contact list by tags to find exactly who you need.

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