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AI Transcription

Every call, automatically transcribed

Searchable transcripts, AI summaries, and keyword extraction for every conversation. Never take notes again.

Real-time Transcription•AI Summaries•30+ Languages•Enterprise Security
Get StartedSee how it works

Trusted by 10,000+ teams using AI transcription

Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
Why Teams Love AI Transcription

Stop scribbling, start listening

Automatic transcripts

Every call is transcribed in real-time. No manual work, no third-party services. Just accurate, searchable text.

AI summaries

Get the highlights without reading the whole transcript. AI extracts key topics, action items, and follow-ups.

Searchable history

Find any conversation by keyword. "What did they say about pricing?" Search and find it in seconds.

Customer Stories

Teams that stopped taking notes

“I used to spend 10 minutes after every sales call typing up notes. Now I just glance at the AI summary and move on. The accuracy is impressive.”
KC

Kevin Chen

Account Executive, SalesForce Pro

“For compliance, we needed to document all client calls. Phone2's transcription solved it completely. Everything's searchable and we can pull any conversation instantly.”
LM

Lisa Martinez

Compliance Officer, Meridian Financial

Phone2

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AI Summary

Call with Sarah Mitchell

Sarah called about updating her billing information. She needs to change the credit card on file before the next billing cycle.

Key Points
  • Customer needs billing update
  • Current card expiring December 2024
  • Follow-up scheduled for next week
Action Items
  • Send billing update form
  • Schedule follow-up call
Sentiment:😊 Positive

Generated by AI • 2 seconds ago

Real-time Transcription

Watch the transcript appear as you talk

See words appear on screen as the conversation happens. Perfect for team calls where someone needs to catch up, or for reviewing key moments right after.

  • Live transcription during calls
  • Speaker identification
  • Timestamps for easy navigation
  • Automatic punctuation
Learn about call analytics

AI Summary

Call with Sarah Mitchell

Sarah called about updating her billing information. She needs to change the credit card on file before the next billing cycle.

Key Points
  • Customer needs billing update
  • Current card expiring December 2024
  • Follow-up scheduled for next week
Action Items
  • Send billing update form
  • Schedule follow-up call
Sentiment:😊 Positive

Generated by AI • 2 seconds ago

AI Summary

Call with Sarah Mitchell

Sarah called about updating her billing information. She needs to change the credit card on file before the next billing cycle.

Key Points
  • Customer needs billing update
  • Current card expiring December 2024
  • Follow-up scheduled for next week
Action Items
  • Send billing update form
  • Schedule follow-up call
Sentiment:😊 Positive

Generated by AI • 2 seconds ago

AI Summaries

Get the highlights instantly

AI reads the transcript and generates a summary with key points, action items, and follow-ups. Like having a note-taker on every call.

  • Automatic call summaries
  • Key points extraction
  • Action items highlighted
  • Follow-up reminders
Keyword Detection

Track topics that matter

Set up keywords like competitor names, product features, or objections. See when they come up across all your calls. Spot trends before they become problems.

  • Custom keyword tracking
  • Competitor mention alerts
  • Product feedback patterns
  • Objection tracking
Keyword Detection
pricing(3)
competitor(2)
discount(1)

Transcript excerpt:

So we've been looking at Competitor X but their pricing is really high...

Competitor mentioned

"Competitor X" mentioned 2 times today

Transcription Language

30+ languages supported

Auto-detect language

Automatically detect spoken language

Multi-language

Works in 30+ languages

English, Spanish, French, German, and more. The AI even handles calls that switch between languages mid-conversation. Serve global customers easily.

  • 30+ languages supported
  • Automatic language detection
  • Mixed-language calls handled
  • Accurate international names
Export & Integrate

Send transcripts anywhere

Export to PDF, sync to your CRM, or access via API. Transcripts flow into your existing workflow automatically. No copy-pasting required.

  • Export to PDF or text
  • CRM integrations (HubSpot, Salesforce)
  • API access for custom workflows
  • Automatic logging to contacts
Learn about integrations
Export Transcript

Call with Sarah Johnson

Dec 15, 2024 • 12:34 duration

SJ

Export format

PDF Document
Plain Text
Sync to CRM
Security Status
All Systems Secure

End-to-end encryption

Active

AES-256 encryption at rest and in transit

Enterprise security

Enabled

Bank-level security for your business

Access controls

Configured

Role-based permissions for your team

Data retention

90 days

Control how long data is stored

Compliance

HIPAA
CCPA
Encrypted
Enterprise Security

Your conversations stay private

All transcripts encrypted at rest and in transit. HIPAA-ready for healthcare organizations. You control retention and can delete anytime. Your data is never used to train AI.

  • End-to-end encryption
  • Bank-level security
  • HIPAA-ready
  • Custom retention policies
FAQ

Frequently asked questions

Everything you need to know about AI transcription.

Phone2 uses state-of-the-art AI speech recognition that achieves 95%+ accuracy for clear audio. Accuracy improves over time as the system learns industry-specific terminology and names.

Transcription supports English, Spanish, French, German, Portuguese, Italian, and many more. The AI can also detect and transcribe calls that switch between languages.

Yes. All transcripts are encrypted at rest and in transit. You control retention policies, and transcripts can be deleted at any time. HIPAA-ready for healthcare organizations.

Yes. Search by keyword, phrase, contact name, or date range. Find that conversation from 6 months ago where the customer mentioned a specific product in seconds.

After each call, AI generates a brief summary highlighting the main topics, action items, and key decisions. It's like having a note-taker on every call.

Yes. Export transcripts as text files, PDFs, or via API. Integrations with CRMs like HubSpot and Salesforce automatically log transcripts to contact records.

AI transcription and summaries are included in Pro and Enterprise plans. Basic plans include voicemail transcription. Check our pricing page for details.

Let AI take the notes

See how AI transcription transforms your calls. Set up in minutes.

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