Phone2 vs Zoom Phone
Zoom Phone makes sense if your company lives in Zoom. For everyone else, Phone2 is a better standalone business phone.
30-day money-back guarantee. Plans start at $7/month.
Compare features side by side
See how Phone2 stacks up against Zoom Phone
Why teams move from Zoom Phone to Phone2
Real reasons businesses are making the switch
Better standalone phone system
Zoom Phone is designed to complement Zoom Meetings. Phone2 is a complete standalone business phone.
Stronger team collaboration
Phone2 is built for teams sharing numbers and inboxes. Zoom Phone's collaboration features are basic.
No ecosystem lock-in
Phone2 works independently. Zoom Phone works best when you're paying for Zoom everything.
Zoom Phone: The Good and The Bad
An honest look at what Zoom Phone does well and where it falls short
What Zoom Phone does well
Zoom integration
Seamless if you already use Zoom
Competitive pricing
Reasonable for Zoom users
Good mobile app
Quality matches Zoom Meetings
Easy if in Zoom ecosystem
One admin console
Where Zoom Phone falls short
Best with Zoom Meetings
Less value standalone
Metered plan has usage fees
$10 plan charges per minute
Limited standalone features
Team collaboration not as strong
Requires Zoom account
Tied to Zoom ecosystem
The Verdict
Which one is right for your team?
Choose Phone2 if...
- You want a standalone business phone
- Team collaboration is your priority
- You don't use Zoom Meetings heavily
- You want the best phone features
Choose Zoom Phone if...
- Your company is all-in on Zoom
- You want one vendor for meetings and phone
- Zoom Meetings integration is essential
Our Take
Zoom Phone is solid if you're deep in the Zoom ecosystem. For teams wanting the best phone experience standalone, Phone2 is the better choice.
Audrey Xi
Product Analyst
Audrey researches business communication tools and helps teams find the right phone system for their needs. She has reviewed over 50 VoIP and business phone solutions.
Last reviewed: January 5, 2026
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Phone2 vs Zoom Phone: Common Questions
Zoom Phone works standalone but delivers most value with Zoom Meetings. Phone2 is purpose-built as a standalone phone.
Absolutely! Many teams use Phone2 for phone/text and keep Zoom (or Meet) for video. Best of both worlds.
Sources & References
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