The best Dialpad alternative for a small team in 2026
The best Dialpad alternative for a small team is Phone2. Dialpad's Standard plan is $15 per user/month billed annually, its Pro plan needs at least 3 seats at $25/user, and Enterprise requires 100 users, so it is priced and built for larger orgs. Phone2 starts at $7 per user/month with no seat minimums, giving small teams shared numbers, a team inbox, and AI call transcription without the enterprise overhead.
Dialpad pricing verified as of July 2026. Reviewed by Audrey Xi, Product Analyst.
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Phone2 vs Dialpad: pricing at a glance
Phone2 prices are per user, billed annually. Dialpad pricing as of July 2026, taken from their public pricing page.
Phone2
From $7/user/mo- Basic$10 monthly · 2 users + 1 number included$7/user/mo
- Pro$18 monthly · recording, phone menus, unlimited AI transcription$15/user/mo
- Scale$49 monthly · premium support, CRM sync, HIPAA$39/user/mo
Dialpad
- Standard$27 billed monthly$15/user/mo
- Pro3-seat minimum$25/user/mo
- Enterprise100-user minimum · annual contractCustom
Want the full feature-by-feature breakdown? See the complete Phone2 vs Dialpad comparison, or see how Dialpad ranks in our best business phone systems guide.
Why teams switch from Dialpad to Phone2
Right-sized for your team
Dialpad is built for enterprises with IT departments. Phone2 gives growing teams the features they need without enterprise complexity.
Less than half the cost
Phone2 starts at $7/month on annual billing. Dialpad's useful features require their $25/user Pro plan. Phone2 gives smaller teams a lower-cost way to get started.
Get started in minutes
Phone2 is self-service - download the app, pick a number, start calling. Dialpad requires IT setup and onboarding.
No annual contract required
Phone2 offers fair monthly pricing. Dialpad charges 50% more for monthly billing, pushing you toward annual commitments.
Switch from Dialpad in 10 minutes
Phone2 ports your existing number for free. Here is the whole move.
- 1
Pick or port your number
Choose a new local or toll-free number, or start a free port of your existing Dialpad number. Mobile numbers usually port in 1 to 2 business days.
- 2
Invite your team
Add teammates to a shared number and inbox in a couple of clicks. No per-seat contract and no minimum.
- 3
Set routing and go live
Set business hours and call routing, forward your old Dialpad line while any port completes, and you are live the same day.
Porting is free on every Phone2 plan. Timelines vary by carrier and number type.
What you get with Phone2
Shared phone numbers
Your whole team calls and texts from one number.
Team inbox
Every call and text in one shared view.
AI transcription
Call transcripts and summaries, included on Pro.
Call analytics
Track missed calls, response times, and more.
No per-seat surprises
Add your team without enterprise minimums.
Lower entry price
From $7/user per month on annual billing.
FAQ
What is the best Dialpad alternative for a small team?
Phone2. It gives a small team shared numbers, AI call transcription, and phone menus (IVR) from $7 to $15/user/month with no seat minimum, whereas Dialpad's fuller features sit on its Pro plan (3-seat minimum) and Enterprise plan (100-user minimum).
Is Phone2 cheaper than Dialpad?
Yes. Both start around $15, but Phone2 Basic is $7/user/month and Phone2 has no 3-seat or 100-seat minimums like Dialpad's Pro and Enterprise plans.
Does Phone2 have AI transcription like Dialpad?
Yes. AI call transcription and summaries are included on Phone2 Pro ($15/user/mo), with 10 per month on Basic.
Can I port my number from Dialpad to Phone2?
Yes, for free. Mobile numbers usually port in 1 to 2 business days and you keep taking calls throughout.
Ready to switch from Dialpad?
Get your number in minutes. Plans start at $7/user per month on annual billing, and we port your existing number for free.
Free porting. 30-day money-back guarantee.