Quo vs Google Voice: Which Is Best for Your Business?
Two modern approaches to small business phones. Quo (formerly OpenPhone) is built for team collaboration with CRM integration, while Google Voice is a simple add-on for Google Workspace users. We compare what matters for small teams.
Quick Comparison
Pricing and key strengths at a glance
Quo
Formerly OpenPhoneModern business phone for startups
Strengths
- Purpose-built for small business teams
- Shared phone numbers with collaboration
- Strong CRM integrations (HubSpot, Salesforce)
- AI transcription and call summaries
Weaknesses
- Per-user pricing adds up
- No toll-free numbers on basic plan
- Limited call routing (no queues)
Google Voice
Simple phone service from Google
Strengths
- Native Google Workspace integration
- Lower per-user cost
- Familiar Google interface
- Strong spam filtering
Weaknesses
- Requires Google Workspace subscription
- Very limited features
- No toll-free numbers
Features Side by Side
See how Quo and Google Voice compare on the features that matter
QuoGoogle VoiceQuoGoogle VoiceIn-Depth Analysis
We break down the key categories to help you make an informed decision
Total Cost Analysis
What you really pay for each option
Quo is $15/user/month with no prerequisites. A 4-person team pays $60/month. The Business tier at $23/user adds HubSpot integration and other features. Straightforward pricing, but costs scale linearly with users.
Google Voice's $10/user looks cheaper, but requires Google Workspace ($6-18/user). If you don't already have Workspace, the true cost is $16-28/user. If you do have Workspace, Voice becomes a very affordable add-on.
Features for Teams
Collaboration and productivity tools
Quo is designed for team collaboration. Shared phone numbers let multiple people answer and respond from one number. The shared inbox shows all activity in one view. Internal notes, call assignment, and conversation history make handoffs smooth.
Google Voice is designed for individuals. There are no shared numbers - each user gets their own line. No shared inbox, no call assignment, no internal notes. Team coordination requires external tools and manual processes.
Integration Ecosystem
Connecting to your other tools
Quo integrates with the tools sales and support teams use: HubSpot, Salesforce, Slack, Zapier. Call data flows into your CRM automatically. This is valuable for teams that live in these tools.
Google Voice integrates exclusively with Google's ecosystem: Calendar, Meet, Gmail. This is perfect if you're all-in on Google, but there are no CRM integrations, no Slack, no Zapier. You're in Google's world or nowhere.
User Experience
Daily usability and app quality
Quo's apps are modern and polished. The interface feels like a consumer messaging app (in a good way). Setup takes minutes. The learning curve is minimal. This is one of their key strengths.
Google Voice has the clean, minimal Google aesthetic. If you use Gmail and other Google apps, it feels familiar. The mobile app is solid but basic. Less feature-rich means less to learn, but also less to use.
Get team features without per-user pricing
Phone2 gives you Quo's collaboration features with flat pricing that includes your whole team.
- $15/month includes 4 users (Quo would cost $60)
- Shared phone numbers and unified inbox included
- AI transcription and call summaries like Quo
- No Google Workspace required like Google Voice
- Works with any email or CRM setup
The Bottom Line
Quick guidance on which option fits your needs
Choose Quo if...
- You need shared numbers and team collaboration
- CRM integration (HubSpot, Salesforce) is important
- You're not locked into Google's ecosystem
Choose Google Voice if...
- You already use Google Workspace and want simple add-on
- Google Calendar/Gmail integration is essential
- You're a solo operator who doesn't need team features
Consider Phone2 if...
- You want team features without per-user pricing
- You're a small team (2-4 people) watching costs
- You want modern features regardless of email provider
Frequently Asked Questions
Common questions about Quo vs Google Voice
Quo works alongside Google Workspace but does not have native integration. You can use both, but calls and contacts won't sync with Google services automatically.
Ready to switch from Quo or Google Voice?
Port your existing number to Phone2 for free. Keep your number, lose the limitations.